SEA UK LTD

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Terms and Conditions

Terms and Conditions of Sale for SEA (UK) Ltd

 

  1. General

All sales made by SEA (UK) Ltd (‘the company’) are made under the following terms and conditions. No employee or agent of the company has the authority to alter them and no alteration shall be binding unless agreed in writing by the Managing Director of the company.

  1. Title and risk

All goods supplied by SEA (UK) Ltd shall remain the property of the company until paid for in full. All risk of loss or damage to the goods shall pass to the customer at the time of delivery, or if the buyer wrongfully fails to take delivery, the time when the company has tendered delivery of the goods.

  1. Price and payment

Unless otherwise stated, quotations will remain valid for 30 days from the date of quotation. Any typographical, clerical or other error or omission in any literature or documentation issued by the company shall be subject to correction without any liability on the part of the company.

Payment can be made by UK issued credit/debit cards (Maestro, Mastercard, Visa Electron, Visa or Solo), cheque, bankers draft or bank transfer. Cheques should be made payable to SEA (UK) Ltd.

Credit accounts are payable on last day of the month following the one in which the invoice is dated.

  1. Delivery

Delivery is via our courier service or through Royal Mail. At SEA we strive for next day delivery whenever possible, however your quoted delivery time is impossible for us to guarantee. SEA (UK) Ltd will not be liable in any way for failure to deliver on time, whatever the reason.

All goods are packed to ensure safe delivery and the company cannot accept responsibility for loss or damage in transit.

  1. Cancellation

Orders may be cancelled with our written sanction only. The customer will be notified at the time of cancellation if a restocking charge is applicable.

  1. Force Majeure

SEA (UK) Ltd shall not be liable for any consequence arising from the delay in production or delivery of the goods to the extent that such delay is caused in whole or in part by circumstances beyond its control including acts of God, fire, exceptional weather conditions, accidents, hostilities, industrial action (at the company’s premises or elsewhere) shortage of labour or materials, equipment breakdown, late delivery or non delivery by suppliers or any other cause whatsoever beyond the company’s control.

  1. Acceptance of Goods

The customer shall inspect the goods immediately upon receipt and will notify the company of any allegation of deficiency within 5 working days.

  1. Return of goods

All goods returned to us for repair will be inspected and repaired or replaced. Warranty repairs will not carry any charges, provided the products were found to be faulty due to component failure. Obvious misuse or abuse of the products will invalidate any warranty and charges will be applied the same as out of warranty repairs.

Goods returned to us for credit will only be accepted if they are in their original boxes, complete with their instructions etc and undamaged. A minimum handling charge of 20% will be made for all goods returned and all will be subject to our discretion unless such return is due to the error or negligence of the company. If advanced replacement orders are issued, it should be returned within 14 days. Carriage charges for returning should be paid by the customer.

  1. Warranties

The warranty provided with all goods assumes they will be returned to our offices for inspection, all on-site costs are the responsibility of the installing company. Warranty is effective from the date of purchase and not the date of installation. It applies to the customer as stated on the invoice and is not transferrable. All SEA equipment is subject to a 2 year warranty period unless otherwise agreed in writing.

  1. Limitation of Liability

In the event of the customer suffering any loss, expense or other damage (other than loss of profits or other consequential loss however arising) as a result of any act or omission by the company whether such damage was caused by the company’s negligence, breech of contract or otherwise, the liability of the company to the customer or any person or organisation claiming through the customer shall in all cases be limited to the sum invoiced for goods giving rise to the claim. The company shall not be liable for any consequential or indirect loss suffered by the customer whether this arises from breech of a duty in contract or tort or otherwise. Nothing in this clause shall be deemed to exclude or restrict the company’s liability for death or personal injury resulting from negligence.

Whilst the company takes every precaution in the preparation of its catalogues, technical circulars, price lists and other literature, these documents are for guidance only. The particulars contained therein shall not constitute representations by the company; the company shall not be bound thereby and the information in such literature may be subject to review and change from time to time, without notice to the customer. Subject as expressly provided in these terms, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. Where the goods are sold to a consumer, the statutory rights of that consumer are not affected by these terms.

All installation and on site labour costs are the responsibility of the installer.

  1. Design modifications

The company reserves the right to make any changes to the specification of the goods, to comply with any applicable safety or statutory requirements or where such changes will not materially affect the quality, performance or appearance of the goods.

  1. Late Payment Of Invoices

Interest will be charged on late payment of invoices as per rules laid down in Late Payment of Commercial Debts (Interest) Act 1998

Example of interest and compensation calculation can be found at

http://late-payment-law.co.uk/commercial.html  

  1. GDPR – How SEA UK Ltd use and store your data:The Gate Automation Group of businesses includes SEA UK Ltd and Gate Automation UK Ltd. Both companies share and store your information on the same secure networks and local computer drives. SEA UK LTD does not accept responsibility for the lose of data stored with 3rd parties such as those listed below:
                   •   Sage Group plc (used for all order processing except payment details)
                      Google LLC (used find local trades people)
                      TOSHOST LTD (used for web hosting)
                      Worldpay Group plc (used for payment processing)

    Data use and storage – General Public.
    Two cloud encrypted networks are used to secure your data. Contact details and addresses necessary to find you a local installer are securely held in an encrypted map on a Google Server. Contact details and sales information are stored on the SAGE 50 accounts cloud. Emails are stored with our web hosting company Toshost. Payment details are not stored on any of our systems and are processed by World Pay through their secure servers.

     

    Data use and storage – Trade.
    If you are a business and have contacted us for a quotation or made a purchase in the past we may contact you from time to time with relevant offers on products in our range or share important information with you such as pricing changes or holiday closing times.  Your data will not be publicly shared and will be stored on an encrypted system.

    For the purposes of data protection, a business or member of the trade is considered to be anyone who is quoted or supplied products under an account reference such as R## (eg R30), or under a specific account reference such as AAA## (eg AAA01 or BBB02), as these account references would be given trade discounts.

    The location of a trade business is held on an encrypted Google maps server so that SEA and Gate Automation can recommend said business to end users who are searching for a gate installer in their area.

    Your businesses information will be held encrypted on Sage 50 cloud accounts network and will be used only by Gate Automation Group companies.

    Verbal information provided to a Gate Automation Group company will not be stored without your express permission (see exception below) and will only be used to complete a specific task in question before being deleted. Examples of verbal information include but are not limited to: Card Payment details, sensitive site information, business operational information, etc.

    Information relating to product failures and returns acquired through verbal and nonverbal means is stored on a secure cloud network. This information can include Purchase Order number, company name or individual contact name and the circumstances surrounding the return.

    Gate Automation Group companies do not share your information with any 3rd parties for our own financial gain or for marketing and sales purposes.

  2. General Notice

This agreement shall be governed by the laws of England and the parties shall submit to the non-exclusive jurisdiction of the English courts.                            Sept 2009